/* =========================================================
   Widget de chat en vivo - LassoNet
   chat/assets/chat.css
   Mobile-first, sin dependencias externas.
   ========================================================= */

:root{
  --lc-header-bg: #075E54;
  --lc-header-fg: #ffffff;
  --lc-accent: #25D366;
  --lc-bg: #E5DDD5;
  --lc-bubble-in-bg: #ffffff;
  --lc-bubble-in-fg: #111b21;
  --lc-bubble-out-bg: #DCF8C6;
  --lc-bubble-out-fg: #111b21;
  --lc-bubble-time: #667781;
  --lc-sys-bg: #dcdcdc;
  --lc-sys-fg: #4a4a4a;
  --lc-banner-wait-bg: #fff4cc;
  --lc-banner-wait-fg: #7a5b00;
  --lc-banner-live-bg: #d9f2e6;
  --lc-banner-live-fg: #0a5c3d;
  --lc-banner-closed-bg: #e6e6e6;
  --lc-banner-closed-fg: #4a4a4a;
  --lc-banner-conn-bg: #fde2e1;
  --lc-banner-conn-fg: #8a1f1a;
  --lc-input-bg: #f0f2f5;
  --lc-input-border: #d1d7db;
}

/* 2026-09-03 (Jeisson): FIJO en claro a propósito -- antes se adaptaba al modo
   oscuro del sistema del visitante (@media prefers-color-scheme: dark), pero
   eso hacía que el widget se viera distinto (oscuro) segun cada celular/
   navegador, sin control de marca. Mismo verde/blanco siempre, igual que el
   resto del sitio. No se borran las variables por si se quiere revertir, solo
   se quita el media query que las activaba. */

*, *::before, *::after{ box-sizing: border-box; }

html, body{
  height: 100%;
  margin: 0;
  padding: 0;
}

body{
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  background: var(--lc-bg);
  color: var(--lc-bubble-in-fg);
  -webkit-text-size-adjust: 100%;
}

.chat-app{
  display: flex;
  flex-direction: column;
  /* 100vh PRIMERO (fallback), 100dvh DESPUES (gana en navegadores que lo
     soportan, incluido Safari iOS 15.4+) -- al reves como estaba, dvh
     quedaba pisado por vh siempre y el input quedaba tapado por la barra
     de Safari cuando esta visible. --app-height (JS, visualViewport) es
     la red de seguridad final para versiones de iOS con dvh inconsistente. */
  height: 100vh;
  height: 100dvh;
  height: calc(var(--app-height, 100dvh));
  width: 100%;
  max-width: 100%;
  margin: 0 auto;
  background: var(--lc-bg);
  overflow: hidden;
}

/* En pantallas grandes, centrar como una columna tipo app de chat */
@media (min-width: 640px){
  .chat-app{
    max-width: 480px;
    height: 100vh;
    height: 100dvh;
    height: calc(var(--app-height, 100dvh));
    box-shadow: 0 0 24px rgba(0,0,0,0.15);
  }
}

/* ---------- Header ---------- */
.chat-header{
  flex: 0 0 auto;
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 10px 14px;
  padding-top: max(10px, env(safe-area-inset-top));
  background: var(--lc-header-bg);
  color: var(--lc-header-fg);
}

.chat-header-avatar{
  width: 38px;
  height: 38px;
  border-radius: 50%;
  background: rgba(255,255,255,0.15);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 18px;
  flex: 0 0 auto;
}

.chat-header-info{
  display: flex;
  flex-direction: column;
  min-width: 0;
}

.chat-header-title{
  font-weight: 600;
  font-size: 16px;
  line-height: 1.2;
}

.chat-header-subtitle{
  font-size: 12.5px;
  opacity: 0.85;
  line-height: 1.2;
}

.chat-install-btn{
  margin-left: auto;
  flex: 0 0 auto;
  height: 32px;
  border-radius: 16px;
  border: 1px solid rgba(255,255,255,0.4);
  background: rgba(255,255,255,0.15);
  color: var(--lc-header-fg);
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  cursor: pointer;
  padding: 0 14px 0 10px;
  font-size: 13px;
  font-weight: 600;
  white-space: nowrap;
}
.chat-install-btn:active{ background: rgba(255,255,255,0.28); }
.chat-install-btn[hidden]{ display: none; }

/* ---------- Banners ---------- */
.chat-banner{
  flex: 0 0 auto;
  padding: 8px 14px;
  font-size: 13px;
  text-align: center;
  background: var(--lc-banner-wait-bg);
  color: var(--lc-banner-wait-fg);
}

.chat-banner-wait{ background: var(--lc-banner-wait-bg); color: var(--lc-banner-wait-fg); }
.chat-banner-live{ background: var(--lc-banner-live-bg); color: var(--lc-banner-live-fg); }
.chat-banner-closed{ background: var(--lc-banner-closed-bg); color: var(--lc-banner-closed-fg); }
.chat-banner-conn{ background: var(--lc-banner-conn-bg); color: var(--lc-banner-conn-fg); }

.chat-banner-install{
  background: var(--lc-banner-live-bg);
  color: var(--lc-banner-live-fg);
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  text-align: left;
}
.chat-banner-install button{
  flex: 0 0 auto;
  background: none;
  border: none;
  color: inherit;
  font-size: 15px;
  cursor: pointer;
  padding: 2px 4px;
}
.chat-banner-install[hidden]{ display: none; }

/* ---------- Mensajes ---------- */
.chat-messages{
  flex: 1 1 auto;
  overflow-y: auto;
  -webkit-overflow-scrolling: touch;
  padding: 14px 10px;
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.msg{
  display: flex;
  width: 100%;
}

.msg-in{ justify-content: flex-start; }
.msg-out{ justify-content: flex-end; }
.msg-sys{ justify-content: center; margin: 6px 0; }

.bubble{
  max-width: 78%;
  padding: 7px 9px 6px 9px;
  border-radius: 10px;
  background: var(--lc-bubble-in-bg);
  color: var(--lc-bubble-in-fg);
  box-shadow: 0 1px 1px rgba(0,0,0,0.08);
  position: relative;
}

.msg-out .bubble{
  background: var(--lc-bubble-out-bg);
  color: var(--lc-bubble-out-fg);
}

.bubble-label{
  font-size: 11.5px;
  font-weight: 700;
  color: var(--lc-accent);
  margin-bottom: 2px;
}

.bubble-text{
  font-size: 14.5px;
  line-height: 1.35;
  white-space: normal;
  word-wrap: break-word;
  overflow-wrap: anywhere;
}

.bubble-img{
  max-width: 100%;
  border-radius: 8px;
  display: block;
  margin-bottom: 4px;
}

.bubble audio{
  max-width: 100%;
  display: block;
  margin-bottom: 4px;
}

.bubble-time{
  font-size: 10.5px;
  color: var(--lc-bubble-time);
  text-align: right;
  margin-top: 2px;
}

.msg-sys-text{
  background: var(--lc-sys-bg);
  color: var(--lc-sys-fg);
  font-size: 12px;
  padding: 5px 12px;
  border-radius: 12px;
  text-align: center;
  max-width: 85%;
}

/* ---------- Typing indicator ---------- */
.chat-typing{
  flex: 0 0 auto;
  display: flex;
  align-items: center;
  gap: 4px;
  padding: 6px 16px;
  font-size: 12px;
  color: var(--lc-bubble-time);
}
/* [hidden] del navegador es display:none con la MISMA especificidad que la
   clase de arriba -- sin esta regla, la clase (que viene despues en el
   cascade) le gana siempre y el indicador queda visible aunque JS le ponga
   el atributo hidden. Por esto "escribiendo..." nunca se ocultaba. */
.chat-typing[hidden]{ display: none; }

.chat-typing-dot{
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--lc-bubble-time);
  display: inline-block;
  animation: lc-typing-bounce 1.2s infinite ease-in-out;
}

.chat-typing-dot:nth-child(2){ animation-delay: 0.15s; }
.chat-typing-dot:nth-child(3){ animation-delay: 0.3s; }

.chat-typing-label{
  margin-left: 4px;
}

@keyframes lc-typing-bounce{
  0%, 60%, 100% { transform: translateY(0); opacity: 0.5; }
  30% { transform: translateY(-4px); opacity: 1; }
}

/* ---------- Input bar ---------- */
.chat-inputbar{
  flex: 0 0 auto;
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 8px 10px;
  padding-bottom: max(8px, env(safe-area-inset-bottom));
  background: var(--lc-input-bg);
  border-top: 1px solid var(--lc-input-border);
}

.chat-inputbar input[type="text"]{
  flex: 1 1 auto;
  min-width: 0;
  border: none;
  outline: none;
  border-radius: 20px;
  padding: 10px 14px;
  font-size: 15px;
  background: var(--lc-bubble-in-bg);
  color: var(--lc-bubble-in-fg);
}

.chat-inputbar input[type="text"]:disabled{
  opacity: 0.6;
}

.chat-inputbar button{
  flex: 0 0 auto;
  width: 40px;
  height: 40px;
  border-radius: 50%;
  border: none;
  background: var(--lc-accent);
  color: #ffffff;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  padding: 0;
}

.chat-attach-btn{
  background: transparent !important;
  color: var(--lc-bubble-time) !important;
}

.chat-inputbar button:disabled{
  opacity: 0.5;
  cursor: default;
}

.chat-inputbar button svg{
  transform: translateX(1px);
}

/* Scrollbar discreto en desktop */
.chat-messages::-webkit-scrollbar{ width: 6px; }
.chat-messages::-webkit-scrollbar-thumb{ background: rgba(0,0,0,0.15); border-radius: 3px; }

/* ---------- Modal de contacto ---------- */
.chat-modal-overlay{
  position: fixed;
  inset: 0;
  background: rgba(0,0,0,0.5);
  display: flex;
  align-items: flex-end;
  justify-content: center;
  z-index: 50;
  padding: 0;
}
.chat-modal-overlay[hidden]{ display: none; }

@media (min-width: 480px){
  .chat-modal-overlay{ align-items: center; padding: 16px; }
}

.chat-modal{
  position: relative;
  width: 100%;
  max-width: 400px;
  background: var(--lc-bubble-in-bg);
  color: var(--lc-bubble-in-fg);
  border-radius: 16px 16px 0 0;
  padding: 22px 20px max(20px, env(safe-area-inset-bottom));
  box-shadow: 0 -4px 24px rgba(0,0,0,0.2);
}
@media (min-width: 480px){
  .chat-modal{ border-radius: 16px; padding: 22px 20px 20px; }
}

.chat-modal-close{
  position: absolute;
  top: 10px;
  right: 10px;
  width: 30px;
  height: 30px;
  border-radius: 50%;
  border: none;
  background: rgba(0,0,0,0.06);
  color: inherit;
  font-size: 15px;
  cursor: pointer;
}

.chat-modal-icon{ font-size: 34px; margin-bottom: 4px; }

.chat-modal h2{
  margin: 0 0 4px;
  font-size: 18px;
  font-weight: 700;
}

.chat-modal-sub{
  margin: 0 0 16px;
  font-size: 13.5px;
  opacity: 0.75;
  line-height: 1.4;
}

.chat-modal form{
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.chat-modal label{
  font-size: 12.5px;
  font-weight: 600;
  opacity: 0.8;
  margin-top: 8px;
}

.chat-modal-opcional{ font-weight: 400; opacity: 0.7; }

.chat-modal input{
  border: 1px solid var(--lc-input-border);
  border-radius: 10px;
  padding: 11px 12px;
  font-size: 15px;
  background: var(--lc-input-bg);
  color: inherit;
  outline: none;
}
.chat-modal input:focus{ border-color: var(--lc-accent); }

.chat-modal-error{
  margin-top: 10px;
  padding: 8px 10px;
  border-radius: 8px;
  background: var(--lc-banner-conn-bg);
  color: var(--lc-banner-conn-fg);
  font-size: 13px;
}
.chat-modal-error[hidden]{ display: none; }

.chat-modal button[type="submit"]{
  margin-top: 16px;
  width: 100%;
  border: none;
  border-radius: 10px;
  padding: 13px;
  background: var(--lc-accent);
  color: #fff;
  font-size: 15.5px;
  font-weight: 700;
  cursor: pointer;
}
.chat-modal button[type="submit"]:disabled{ opacity: 0.6; cursor: default; }

/* ---------- Llamada de atención al input (saludo inicial) ---------- */
@keyframes lc-atencion-pulso{
  0%, 100% { box-shadow: 0 0 0 0 rgba(37,211,102,0.45); }
  50%      { box-shadow: 0 0 0 8px rgba(37,211,102,0); }
}
.chat-inputbar-atencion input[type="text"]{
  animation: lc-atencion-pulso 1.4s ease-out 4;
}
.chat-inputbar-atencion input[type="text"]::placeholder{
  color: var(--lc-accent);
  font-weight: 600;
}
